Accounts office · School staff

Finance & Accounts Training

Audience: Accounts office, bursar
Duration: ~2 hours
Prerequisites: Getting started guide


Learning objectives

  • Manage fee plans and invoices
  • Track collections and overdue accounts
  • Process expenses and discounts
  • Reconcile payments

1. Fee plans

Route: /erp/fees

  • Assign fee plans to grades or individual students.
  • Generate invoices for a term or ad-hoc charges.
  • Apply discounts where policy allows (Wave 4).

2. Invoices & receipts

Open invoice detail:

  • Record manual payment or confirm Razorpay gateway payment.
  • Print / email receipt.
  • Partial payments update balance automatically.

3. Collections command center

Route: /erp/collections

  • Overdue board — aging buckets
  • Promise to pay — follow-up dates
  • Reminders — automated via collections jobs

4. Payments reconciliation

Route: /erp/payments

Match gateway settlements with invoices. Flag discrepancies for review.


5. Finance module (expenses & GL)

Route: /erp/finance

  • Submit expense claims with attachments
  • Approval workflow syncs with authorized approvers
  • Chart of accounts mapping for reporting

6. Parent-facing fees

Parents view dues on parents.skolzo.com or website /account/school — ensure invoices are published before notifying parents.


Practice exercise

  1. Create an invoice for a demo student.
  2. Record a partial payment.
  3. Submit a test expense claim and approve it (if approver role available).
  4. Find the student on the collections overdue board.

FAQ

Invoice wrong amount? — Void/credit note per school policy; check fee plan assignment first.

Troubleshooting

Razorpay pay link not working — Confirm Razorpay is configured under CRM/ERP payments settings and webhooks are reachable.

Receipt not matching gateway — Run reconciliation from /erp/payments and resolve mismatches in the issues queue.

Go deeper: Counselor guide — convert to student